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Who we are

Last Update: 6/7/23

This Privacy Policy describes how Mountain Mama Design (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit our website or use our services. We are committed to protecting your privacy and ensuring the security of your personal information. By accessing or using our website or services, you agree to the terms of this Privacy Policy.

Our website address is: https://mountainmamadesign.com.


Information we collect

Personal Information
We may collect personal information that you provide to us when you interact with our website or service. This information may include your name, email address, mailing address, phone number, and payment information. We may collect this information when you place and order, sign up for our newsletter/subscription or contact us for support.


Usage Data

When you visit our website, we may automatically collect certain information about your device, including your IP address, browser type, referring website, pages you visit, and time spent on those pages. We may also collect information about your usage of our services, such as the products you view or purchase. 


Use of Information


Provide and Improve our Services

We use the information we collect to provide, maintain, and improve our products and services. This includes processing your orders, communication with you about your purchases, and responding to your inquiries or customer service requests.


Marketing Communications

With your consent, we may send you promotional emails or newsletters about our products, special offers or other updates. you have the option to unsubscribe from these communications at any time by following the instructions provided in the email or contacting us directly.


Analytics and Personalization

We may use the information we collect to analyze trends, monitor the usage of our website, and gather demographic information. This helps us understand our customers’ preferences, personalize your experience, and improve our website and services. 


Information Sharing


Service Providers

We may engage trusted third-party service providers to assist us in delivering our services, such as payment processing, shipping, or email communications. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.


Legal Requirements

We may disclose your personal information if required to do so by law or in response to a valid legal request. We may also disclose your information to enforce our terms of service or protect our rights, privacy, safety, or property, as permitted by law. 


Data Security


Data Security

We take reasonable measures to protect the security of your personal information and prevent unauthorized access, disclosure, or alteration. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.


Third-Party Links

Our website may contain links to third-party websites or services that are not operated or controlled by us. This Privacy Policy does not apply to those third-party websites or services. We encouraged you to review the privacy policies of any third-party websites or services you visit.


Children’s Privacy Policy


Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, adn we will promptly delete the information from our records.


Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.


Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.


Cookies

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.


Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Who we share your data with

If you request a password reset, your IP address will be included in the reset email.


How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

What rights you have over your data

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


Where your data is sent

Visitor comments may be checked through an automated spam detection services.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last Updated” date will be revised accordingly. We encourage you to review this Privacy Policy periodically to stay informed about our data practices. 


Contact Us 

If you have any questions or concerns about this Privacy Policy or our date practices, please contact us at jessica@mountainmamadesign.com or through the contact information provided on our website.


By using our website or services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use,, and sharing of you personal information as described hereina